FAQ

Clear answers to the questions we get asked most. And if you need more detail, our team is always here to help.

How long does delivery take?

All invites and business promos are delivered within 24 hours once we have your details and photos.

How does AI face likeness work?

We use advanced face-likeness modelling to match your features accurately, ensuring natural, cinematic results.

What can I customize?

Themes, locations, styling, characters, colours, transitions, and overall creative direction – every invite is tailored for you.

What is your revision policy?

Each tier includes revisions. Any additional refinements can be added as an upgrade.

What format will I receive?

High-quality 4K video in MP4 format, fully optimised for WhatsApp, Instagram, TikTok, and all social platforms.

Can I use real people's faces?

Yes – with consent. You can use your own photos or include others as long as you have their permission.

What AI technologies do you use?

A curated blend of industry-leading AI tools for cinematic visuals, motion refinement, and premium craftsmanship.

Do you offer refunds?

Because each project is custom-made, we do not offer refunds once work has started.
If a rare issue prevents us from delivering the video as agreed in your brief, we will work with you to adjust and refine the concept within the scope of your original order.